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Return & Refund
Thank you for shopping with our store. We want you to be satisfied with your purchase. Please review the following policy regarding returns and refunds.
1. Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
Certain items may not be eligible for return, including:
- Items marked as final sale
- Gift cards
- Personalized or custom-made products
2. Return Process
To initiate a return, please follow the return instructions provided on our website. Once your return is approved, you will receive further instructions.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
4. Late or Missing Refunds
If you have not received your refund yet, please check with your bank or credit card provider, as processing times may vary.
5. Exchanges
We only replace items if they are defective or damaged. Exchanges are subject to product availability.
6. Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please follow the instructions provided on our website for assistance.
7. Non-Returnable Situations
Returns may be refused if items do not meet the conditions outlined above, including signs of use, missing packaging, or damage not caused during shipping.
8. Policy Updates
We reserve the right to update or modify this policy at any time without prior notice.